Garage door dealers are in abundance. You can find ones with a lot of experience and you can find others with no experience at all. When it is time to shop around for a new garage door system including the door, the hardware, and the electric garage door opener, you want to make sure the dealer is knowledgeable and experienced. Keep in mind the price does not directly reflect the level of experience or quality of service. Some believe that a higher price means better quality and better service, while others believe that a lower price means lower quality and mediocre service. In order to keep from experiencing a disappointing garage door installation, it is recommended to take certain steps in order to find the best garage door dealer for you.
Do Some Research About the Process
Before you start looking for a garage door dealer, it is important to understand the process and what factors are important. You can do research using the Internet in order to find out what tools are needed and the steps taken to install a garage door. When you find out this information, then you will have a better understanding of the experience level of a garage door dealer. You will be able to ask questions and know whether or not they're giving the correct answer.
It is easy for someone to say that they have experience. Oftentimes, contractors or dealers lie about their skill level in order to get business. Many have fallen into this trap and suffered the expensive consequences. When you do your research beforehand and know the proper questions to ask, then you could avoid the bad experience from the beginning.
Get References from Previous Customers
A dealer can tell you anything. They can say that they are experienced, on time, attentive and any number of positive qualities but how can you find out if they are telling the truth? In today's world, consumers can use the Internet to find reviews. These reviews tell a lot about the customer experience with different companies. When you have this first‑hand feedback, it can help make a wise choice when deciding who to do business with.
When looking for a garage door dealer, if online reviews are not available you can still get insight into the customer experience they provide. You can call the company and ask them for references. Asking for 10 to 15 references is a good starting point. Once you get this information call each one of them. Don't be afraid to ask specific questions about their experience. If they had a good experience, they will be more than willing to talk to you and tell you about it. If they had a bad experience, the same is true. You will be able to get gather a lot of valuable feedback. If they agree to it, you may even be able to drive by and visit the home the garage door dealer worked on. This will be able to give you a real‑life example of the quality of work they perform. While you are there, you can question the homeowner face‑to‑face. You'll be able to get an even better idea of how they felt about their experience and if they wish something had gone differently. Once you get this information, you can begin to narrow down your list and determine which dealer you would like to go with.
Pay Attention to their Surroundings
The business can put a lot of money into their marketing. The website may be flashy and informative. The company vehicles may have the logo on all of them and all the workers wear the same matching uniforms. All of this can make a business seem very legitimate. The truth is, looks can be deceiving. How can you tell if a business is operating in a healthy way? There are signs to look for when you visit the office that will give you a good idea of whether or not the company is organized. Look around and see if there are papers strewn about. If there are, there may be a backlog of work or they operate in an unorganized fashion. This should raise a red flag. You should look for a company that is organized, clean and provides great customer service. If their warehouse or showroom is neat and organized, this is usually a good indication that the dealer is conscientious and thorough.
Reach out and Talk to Us
Feel free to contact us! We would love to show you our projects that we are currently working on or have completed in your area.
We are interested in your project being successful and would like to offer guidance to help you make the best choice. If you would like we can provide you with a quotation via email.
Come on down and visit our showroom. Our Design Centre can help you choose a style of garage door that suits your needs best. If you're feeling like you need a little bit more inspiration, you can also check out our image gallery.
Add new comment